Delta Blinds Supply guarantees exceptional service and quality products. You can have confidence in us knowing that we have earned and maintained thousands of 5 star seller reviews on many online selling platforms like Amazon and Ebay.
Don't like what you have ordered?
That's ok! We want to make sure you are satisfied with us and our products. We will work with you to resolve any issues regarding the product you ordered. In the event that your product was received damaged, we will remake the product for you. Or, if you are unsatisfied with the quality of the material we will allow returns and will lower our restocking from 30% to 20% if you re-order from us. Keep in mind that we do offer Free Samples of the actual material we use to make each product.
If you find that your measurements were not correct, no need to stress! We work with customers on a case by case basis to find the best solution for them. In most cases, customers are allowed to return their custom made window treatment. Customers pay for return shipping and are refunded 70% of their order total unless they re-order with us in which case we refund them 80% of their order total.
Limited Lifetime Warranty
Delta Blinds Supply is pleased to offer a Lifetime Limited Warranty on all custom made window treatments. This warranty only applies to the original retail purchaser and is non transferable.
All internal mechanisms.
Components and brackets.
Operational cords for a full 5 years from the date of purchase.
Repairs will be made with like or similar parts.
Warranty will not transfer from original purchaser.
Any conditions caused by normal wear and tear.
Abuse, accidents, misuse or alterations to the product.
Failure to follow instructions after installation, such as cleaning procedures.
Exposure to elements (sun damage, wind, water/moisture) and discoloration or fading over time.
To obtain Warranty Service:
Any claims for initially defective or incorrectly made products must be brought to our attention within 10 days from the date of installation and before blinds are altered in any manner. Contact customer service.
THIS WARRANTY IS EXCLUSIVE AN IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES, OR WARRANTIES, AND IN NO EVENT SHALL DELTA BLINDS SUPPLY BE LIABLE FOR OR RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DIRECT OR INDIRECT DAMAGES, LOSS, COST, EXPENSE, OR FEE.